We offer a range of services to meet the needs of every business size & type
A 24/7 call answering service is an answering service staffed by friendly, professional customer experience experts who can answer your customer calls day or night. Excellent for after-hour calls or daytime overflow calls, a 24/7 answering service ensures your customers always reach a live person and receive superior customer care no matter when they call your business.
The Onboarding process is very simple and can be completed within a few hours from start to finish, with the majority of the heavy lifting completed by our team.
Once you sign up for our call center program, our operation team adds your stores to our call center platform. They will also reach out to the week prior to onboarding your store to walk you through the onboarding process
No way! At Bluebell Technologies, we take pride in earning your business month after month by delivering exceptional service. To cancel, simply give us 30-days notice.
Quickly and with warmth and professionalism! We answer 99% of our clients’ calls within one to four rings. This – and our 5-star customer service – are the most important metrics we use to measure our success in offering you the best service.
Of course, we book a variety of appointments from doctor appointments to spa treatments.
We only hire the best agents to fit your campaign. Each Call agent must not only possess the requirements listed below, but also pass our Pizza University.
We have a large pool of college educated applicants available. We only hire telemarketers and customer support assistants who are right for this job and have great customer service experience.
All of the applicants we screen will have the following basic skills:
4-year accredited university degree Fluent English language skills, neutral accent At least 1-year call center experience At least 1-year outbound sales experience
Outsourcing refers to the process of hiring a third-party service provider. One of its most obvious advantages is the labor and technology cost savings.
Other benefits include:
available from 08:00 – 22:00
Address 5000 Thayer Center Suite C Oakland,
MD 21550, USA
Email info@bluebelltechs.com
